The Hotel Consortium is able to supply either a traditional premise based property management system or a web based property management system

Premise based PMS

This is a system where a server is located on the hotel premise and all transactions are then local to that server.

Suitable for larger properties and/or where significant local IT knowledge readily available.

This includes

• Check in
• Check out
• Additional postings from POS, Call accounting, vending etc
• Web based inventory matches local inventory

Advantages are :-

1. No reliance on external (broadband) connectivity
2. Data stored locally so minimized data protection issues
3. Interface data is local and can be serial or IP

Disadvantages are :-

1. Local backups need to be made by local staff and stored offsite.
2. Web based and local based inventory need to synchronise regularly
3. Local hardware to be maintained including UPS and air conditioning
   

Web based PMS

This is a system where a server is located on the offsite premises and all transactions are then made via that server.

Suitable for smaller properties and/or or where little/no onsite IT expertise available.

This includes

• Check in
• Check out
• Printing
• Additional postings from POS, Call accounting, vending etc
• Daily reports including arrival, stayover etc

Advantages are :-

1. Low cost, low spec PCs can be used as dumb Web terminals
2. No local hardware or backups need to be made
3. Inventory is web based for all customer and staff so always up to date

Disadvantages are :-

1. Reliance on Broadband connectivity -
   
   99% broadband reliability still means 7 hours downtime a month !
   
   Manual processes required then to produce key reports ie arrival, stayover.
   
   
2. All interfaces have to be converted to IP which is significant point of failure.