MyFidelio.net

Technology

MyFidelio.net is a next generation application framework that combines state-of-the-art technology with advanced user features to deliver the hospitality industry with a flexible and easy-to-use reservation solution. myfidelio.net offers an Application Service Provider (ASP) model with database and application partitioning that provides unlimited scalability.

MyFidelio.net is hosted in the Micros Fidelio datacenter in Frankfurt/Germany. This datacenter is a joint technology venture provided by the world's leading hospitality software provider (Micros Fidelio) together with the world's leading hardware provider (HP) and the world's leading communication provider (MCI).

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Integration

A key feature of MyFidelio.net application is its ability to create a single image inventory environment for each property that can be easily managed and presented to all relevant sales channels. All Micros Fidelio hotel solutions can be integrated with the MyFidelio.net application. Standard interface technology makes it possible to combine all property management system applications with central reservations and distribution platforms worldwide. MyFidelio.net will be soon an integral part of the OPERA suite of Micros Fidelio products.

The OPERA Enterprise Solution (OES) is a fully integrated suite of products consisting of modules that can be easily added or expanded allowing effective and easy deployment from smaller operations to global, multi-branded hotel chain environments. OES can be deployed in any size of environment, from a single property with just Front Office to a large, full service hotel with Sales & Marketing, Catering, Revenue Management, Quality Management, Back Office, and Materials Management.

In addition, the OPERA Enterprise Solution offers products for:

• A hotel chain's corporate office, including our Central Reservations Systems for both centralized guestroom and conference sales,

• Enterprise Information System

• Customer Relationship Management (CRM) package specifically designed for the hotel industry.

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Web site booking engine

The web site booking engine enables a hotel to receive room bookings directly from the property's web site. The hotelier can use the power of the MyFidelio.net Internet booking engine whilst an Application Program Interface (API) allows to connect his web site with the MyFidelio.net application. The API allows the hotel to customize the web site booking engine.

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GDS connectivity

The MyFidelio.net application hosted by Micros Fidelio provides seamless connections to all four major GDS´s, Amadeus, Sabre, Galileo and Worldspan. Via our GDS switch provider WizCom we guarantee seamless connectivity to nearly 500,000 travel agents worldwide with rate and availability updating and add-on distribution to GDS-powered portals.

As Global Distribution Systems will continue to be a major player in the travel market for some time to come, MyFidelio.net invests in developing enhanced performance of its GDS connectivity (e.g. seamless next generation connectivity, web services).

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ADS connectivity

Myfidelio.net provides hotel inventory distribution with direct connections to an increasing number of popular web sites and travel portals (Alternate Distribution Systems).

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Standards

Micros Inc. is member of the Hotel Electronic Distribution Network Association (HEDNA), a not-for-profit trade association whose worldwide membership includes over 200 of the most influential companies in the hotel distribution industry. All of HEDNA's activities are intended to stimulate hotel bookings through the use of Global Distribution Systems (GDS´s), the Internet and other electronic means (www.hedna.org).

Micros Inc. is supporting Open Travel Alliance (OTA) initiative, a self-funded, non-profit organization (www.ota.org) . OTA is comprised of major airlines, hoteliers, car rental companies, leisure suppliers, travel agencies, global distribution systems (GDS), technology providers and others working to create and implement industry-wide, open e-business specifications. These specifications form a common e-business language that will encourage development of systems to create new collections of services to better meet the demands and expectations of travellers and the travel industry.

Micros Inc. supports Hotel Technology - Next Generation (HTNG), an industry organization to facilitate the development of next-generation, customer-centric technologies to better meet the needs of the global hotel community (www.htng.org)

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